Her Imprint: Nicole Baker
In this Her Imprint episode, Nicole digs into what leadership actually looks like in a transactional mail operation — managing personalities that don’t mesh, deciding to be “Nicole 1.0” instead of a fiercer version of the manager who came before her, and building a culture from scratch after a change in ownership. Nicole also discusses why she still starts every single morning with coffee in hand, walking the floor, and saying good morning to every person by name.









